patient experience Archives - Hirsch Healthcare Consulting

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12 10, 2017

Going Deeper on Patient Experience – Podcast

2017-12-10T11:55:52-08:00By Lonnie Hirsch|Healthcare, Hospitals, Medical Practices, Podcasts|0 Comments

Going Deeper on Patient Experience Patient Experience is a lot like the blind men and the elephant. It's defined differently by various healthcare provider organizations. Is there one best approach and how do you get your arms around this massive initiative for your healthcare organization? Listen to the podcast recording in this [...]

23 05, 2016

Is Your Facility Design Part of Your Brand?

2018-01-06T06:46:33-08:00By Lonnie Hirsch|Healthcare|0 Comments

Is Your Facility Design Part of Your Brand? For many healthcare organizations, the interior design of their facility is not thought of as a representation and reflection of their brand. But that isn't the case for organizations that are truly brand-focused. Those organizations understand that many different issues affect brand and reputation, very much including [...]